The BestPrice+Plus Guarantee — Real Value.
We’re more than just a place to find great prices on your gear. You deserve better than that. Our staff uses the same gear as you do, so we’re passionate about what we do. We build a relationship with our customers that goes far beyond the click of a "Buy Now" button followed by a "Thank You" email.
It’s not only about a great price. It's about great service. It's about great performance.
It's about our team making that special connection with you. Day In. Day Out.
We guarantee you the lowest possible price, PLUS so much more that creates what we call the "Best Price +Plus" guarantee.
- The fastest shipping in the industry
- A fully-trained staff ready for you to call on our toll-free number
- Free shipping on most orders over $50
- Friendly 60-day return policy
- 60-day Satisfaction/Defect free guarantee protection
- Honest knowledgeable advice
- Thousands of products in stock ready for immediate shipment
- Retail showrooms packed with live interactive display models
- Equipment and lighting rentals in retail stores
- Quantity discounts, package deals & special manufacturer rebates
- Member of the Better Business Bureau with an A+ rating
- Member of the Bizrate Circle of Excellence
Buy with confidence, I DJ NOW has got your back.
We guarantee the lowest advertised price on all the gear we sell. If you should see the same item advertised by an authorized dealer for less, just let us know and we will be happy to match it or even beat it for you in some cases. Items must be brand new, factory sealed, in stock and advertised in print for less by an authorized dealer. Liquidation, open box, discontinued, store displays, b-stock, refurbished & closeout items are exempt from our best price policy, but you still get the plus! I DJ NOW must be notified within 30 days of your purchase date.
Restrictions for the Lowest Price Promise: Items must be offered by another Authorized Dealer, have the exact model number, sold as new. Items may not be Closeouts, Discontinued, Demonstration nor refurbished. Product must be readily available and in stock at the competing authorized dealer.
We also guarantee your purchases will be free from manufacturer defects for up to 60 days from delivery. If you receive a product that does not work, just notify us within 72 business hours so that we may correct it for you.
If your item works well but you just don't like it or don't want it, we still want you to be 100% satisfied. You may return it for up to 60 days from the delivery date (customer is responsible for return shipping fees). Simply contact our customer service department between the hours of 9:30am-6:00pm EST at 1800-355-7746 option 2 and one of our service agents will issue you a Return number and have your request processed.
*The Lowest Price promise does not cover items on sale Thanksgiving Eve through the Monday after Thanksgiving, whether offered by IDJNOW or a competitor.
*IDJNOW reserves the right to refuse any order, revoke any published offer and correct any errors or inaccuracies, including those discovered subsequent to the submission of an order, and whether or not your credit card has been charged. If your credit card has been charged for the purchase and your order is cancelled, IDJNOW will issue a credit to your payment account in the amount of the charge. By purchasing with IDJNOW you agree to all above terms and policies.