idjnow.com is committed to providing a digital experience that is accessible to the widest possible audience, regardless of ability or technology. We are actively working to increase the accessibility and usability of our website and, in doing so, adhere to many ofthe available standards and guidelines.

Our Commitment to Accessibility

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards. These guidelines explain how to make web content more accessible for people with a wide array of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

Current Compliance Measures

To ensure a seamless experience for all our customers, we employ the following measures:

• Automated Solutions: We utilize the UserWay Accessibility Widget to provide immediate adjustments for users with specific needs.
• Ongoing Testing: Our website is regularly tested using industry-standard automated tools (such as WAVE and Axe) and periodic manual audits.
• Technical Specifications: Accessibility of idjnow.com relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

Compatibility

idjnow.com is designed to be compatible with the following assistive technologies:

• Browsers: Google Chrome, Mozilla Firefox, Apple Safari, and Microsoft Edge.
• Screen Readers: NVDA, JAWS, and VoiceOver.

Known Limitations & Feedback

Despite our best efforts to ensure the accessibility of idjnow.com, there may be some limitations as we continuously update our large catalog of pro audio and lighting equipment. We are currently auditing legacy product descriptions and third-party integrations to ensure full compliance.

If you experience any difficulty in accessing any part of this website, please contact us immediately so we can assist you:

• Phone: 1-800-355-7746
• Email: [email protected]
• Mailing Address: 100 Christopher Street, Ronkonkoma, NY 11779

We aim to respond to accessibility feedback within 2 business days and will work with you to provide the information, item, or transaction you seek through an alternate communication method that is accessible to you, consistent with applicable law.

Last Updated: February 27, 2026