Frequently Asked Questions
How can I check the status of my order?
You can view your current and past order status anytime by visiting your Order History page.
Why should I shop at I DJ NOW?
Learn more about who we are, what sets us apart, and why DJs, musicians, and production professionals choose us by visiting our About Us page.
Where can I find product reviews?
We’re proud of our reputation! Read what our customers are saying on our Reviews page.
Do you offer financing options?
Yes! We offer flexible financing options for both individuals and businesses. See all available options on our Financing Options page.
What’s the return policy?
Our return policy covers most items within 30 days of purchase. Learn more on our Returns & Policies page.
How does your free shipping work?
We offer free shipping on most orders over a certain amount. Full details can be found on our Free Shipping page.
What brands do you carry?
Explore our extensive selection of industry-leading brands on our Brands page.
Do you sell certified pre-owned gear?
Yes, we offer gently used, fully inspected gear at great prices. Shop our current selection of Certified Pre-Owned gear.
Where can I browse products by category?
Start shopping by product type or category through our Shop by Category page.
Where can I read helpful articles or get inspiration?
Check out the latest trends, gear reviews, tips, and news on our Blog.
How do I contact customer support?
We’re here to help! Visit our Contact Us page to get in touch with our team.
Do you have any promotions or discounts?
We frequently offer special pricing, bundles, and certified pre-owned deals. Explore our Certified Pre-Owned Gear page for great deals.
Can I learn more about a brand before I buy?
Definitely. We carry top-tier brands across DJ, pro audio, and lighting. Explore them on our Brands page.
How do I know which gear is right for me?
Visit our Blog for expert tips, buying guides, and real-world advice from DJs and audio professionals.
Do you offer support after I purchase?
Yes. Whether it’s help with tracking, returns, or product support — our team has you covered. Use the Contact Us page.
Can I finance my purchase even if I’m just starting out?
Yes! We offer financing options for hobbyists, professionals, and businesses alike. See what works for you on our Financing Options page.
What if something arrives damaged or missing?
Reach out to our support team right away via the Contact Us page and we’ll resolve the issue quickly.
Can I see what other customers say about you?
Yes! Thousands of DJs and performers trust us. Visit our Reviews page to read firsthand feedback.
Still have questions?
We’re here to help! Contact our team for personalized support, or start shopping by category now.